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Terms and Conditions and Privacy Policy


These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials relating to this Air Wick prize promotion (the “Prize Promotion”). Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by the Terms and Conditions.




RB UK Hygiene Home Commercial Ltd of Wellcroft House, Wellcroft Road, Slough, Berkshire, SL1 4AQ (the “Promoter”). The Promoter is a company registered in England & Wales under company number 11284867.




2.1.          This Prize Promotion is open to all residents of the United Kingdom aged 18 or over, except:

a.      employees of the Promoter or its holding or subsidiary companies;

b.      employees of agents or suppliers of the Promoter or its holding or subsidiary companies, any third parties who are professionally connected with the competition or its administration; and

c.       members of the immediate families or households of (a) and (b) above.


2.2.          In entering the Prize Promotion you confirm that you are eligible to do so and eligible to claim any prize you may win.




The Promotional Period will run from 08:00 BST on 06/07/2020 to 20:00 BST on 16/07/2020.




4.1.          This Prize Promotion is free to enter and no purchase is necessary.


4.2.          For participation to be valid entrants must comply with the following:


Entry into Daily Facebook and Instagram Prize Draws:

a.      entrants must visit the official Air Wick Facebook page ( or Instagram page ( and enter into the comments section of the AIR WICK NATURE QUEST posts the correct answer to the clue posted for that day with the hashtag #airwicknaturequest;

b.      entrants must post their answer in the comments section of the post between 08:00 BST and 20:00 BST on the day of the post (“Entry Period”);

c.       for an entry to be valid via the Air Wick Instagram page, entrants must be ‘following’ @AirWickUK ( and for an entry to be valid via the Air Wick UK Facebook page, entrants must have ‘liked’ the Air Wick UK Facebook page (


Entry into Grand Prize Draw:

a.      entry is restricted to one (1) entry per person;

b.      entrants must visit [] and enter into the webform their: (i) name; (ii) surname; (iii) e-mail address; and (iv) the correct answer to the clue detailed on the web page.

c.       entrants must complete and validate the form and click “submit”;

entrants must submit their answer between 08:00 BST on 15/07/2020 to 20:00 BST on 16/07/2020. (“Entry Period”).


4.3.          Any entries received outside of the Entry Periods will be automatically disqualified.


4.4.          Entry into the Prize Promotion may only be made using the procedure outlined in Clause 4.2. Entry by any other means shall not be accepted.


5.      PRIZES


5.1.          There are 18 daily prizes to be won and 1 Grand Prize. Each day from 06/07/2020 to 14/07/2020, one winner from Facebook and one winner from Instagram will win the relevant daily prize listed below:


Daily Facebook and Instagram Prize Draws:

Day 1 Prize (06/07/2020): 1 X £300 Rural Retreats Gift Card

Day 2 Prize (07/07/2020): 1 X £250 Patch Plants Gift Card

Day 3 Prize (08/07/2020): 1 X £300 Rewilding Escapes Gift Card

Day 4 Prize (09/07/2020): 1 X £150 Ray Ban Voucher

Day 5 Prize (10/07/2020): 1 X National Trust Joint 1 Year Membership

Day 6 Prize (11/07/2020): 1 X Botanica by Air Wick Bundle

Day 7 Prize (12/07/2020): 1 X £300 Canopy & Stars Gift Card

Day 8 Prize (13/07/2020): 1 X Adventure Pack

Day 9 Prize (14/07/2020): 1 X £50 Bambu Living Gift Card


Grand Prize Draw:

The winner of the Grand Prize Draw will receive a £10,000 Gift Card for Chewton Glen.


5.2.          All Gift Card and Membership prizes will be subject to the issuer’s terms and conditions.


5.3.          None of the Prizes allocated may be the subject of any dispute on the part of the winner. The prizes allocated are non-transferable and may not be the subject on the part of the Promoter of reimbursement in cash or any exchange or any return of their total or partial value in kind or in cash.


5.4.          The Promoter reserves the right to replace the prizes at any moment with alternative prizes of at least an equivalent value. 





There will be 19 winners throughout the Promotional Period (“Winner”). Each Winner will be selected by a computer and drawn by an independently verified random draw generator from all valid entries received within the appropriate Entry Periods.





7.1.          Winners of the Daily Instagram and Facebook Prize Draws will be notified that they have won receiving a direct message and having their social media handle tagged in a public post on the social media platform and through which the entry was made, winner of the Grand Prize Draw will be notified they have won by e-mail (each a “Winner Notification”). All Winners will be notified within 7 days of the final closing date [16.07.2020] (“Closing Date”).


7.2.          It is the responsibility of the Winners to claim their prize by responding to the Winner Notification, within 14 days of the Winner Notification being sent, by emailing the email address provided in the Winner Notification. Winners who do not respond within the initial 14 days, will be contacted again by the Promoter and given a further 7 days to respond. If contact cannot be made, or the prize is not claimed, within 21 days of the date on which the Winner Notification was sent, the Winner shall forfeit their right to receive the Prize and an alternative winner will be drawn at random from all other valid entries. If the alternative winner selected does not claim the prize in accordance with this clause 7, the alternative winner shall forfeit their right to receive the prize and this process will be repeated until the Prize is claimed.


7.3.          The Promoter cannot be held responsible for Winners failing to supply accurate information which affects prize acceptance or delivery of their prize.


7.4.          The Promoter does not accept any responsibility in the event a winner is not able to take their prize.




8.1.          Participant’s personal data submitted in connection with the Prize Promotion will be processed by the Promoter for the purpose of administering and managing the Prize Promotion, distributing prizes and verifying the eligibility of participants/Winners and as detailed in clauses 8.2.  Data processed by the Promoter will be processed as described below. Please see the Promoter's Privacy Policy for more details on the general processing of personal data:


8.1.1.      Legal basis for processing:

The legal basis for this processing of Participant´s data are the terms & conditions of this Prize Promotion, which represent a contractual agreement between the Participant and the Promoter.


8.1.2.      Categories of personal data processed within the Prize Promotion:

Within the Prize Promotion, the Promoter will collect from the Participants the following categories of personal data:

(i)       First and last name;

(ii)      Email address;

(iii)     Date of birth;

(iv)      Postal address for delivery prize (only for winners).


8.1.3.      Period of processing:

The Promoter confirms that any personal data in connection with an entrant (and the prize winners) participating in the Prize Promotion, will only be collected, saved or processed for the purposes of the administration of this Prize Promotion and transfer of prizes. Upon expiry of the period of storage of personal data, the Promoter will delete/destroy this data from the means of processing and storage.


8.1.4.      Recipients of personal data:

Participant's personal data collected within the Prize Promotion will not be disclosed on to any third parties.


8.1.5.      Protection of personal data belonging to children

Since individuals aged 18 and over can participate exclusively in the Prize Promotion, no data belonging to persons under the age of 18 will be processed and stored. In the event that the Promoter receives personal data belonging to persons under the age of 18, this data will be immediately deleted/destroyed. If a parent or holder of the parental authority notifies the processing of personal data belonging to persons under the age of 18, the promoter will immediately delete/destroy this data from the processing and storage facilities.


8.1.6.      Security of personal data

The Promoter undertakes to implement appropriate technical and organizational measures in order to ensure a level of security corresponding to the personal data belonging to the Participants of the Prize Promotion. In assessing the appropriate level of security, account shall be taken in particular of the risks posed by the processing of personal data, caused in particular, by accident or illegally, by the destruction, loss, modification, unauthorised disclosure or unauthorised access to personal data transmitted, stored or processed.


8.2.          The Promoter is committed to protecting the data privacy rights of all entrants and the prize winners, in strict compliance with the GDPR and the Data Protection Act 2018. After the prize winners have been selected, the Promoter may request that the prize winners participate in publicity or promotional events (“Post Winning Publicity”) organised by the Promoter. For clarity, the Promoter shall only request the prize winners’ potential involvement in any Post Winning Publicity (including but not limited to announcing the details and identity of the prize winners) by (i) seeking the prize winners’ consent to do so only after the prize winners have been selected as winners; and (ii) if the prize winners unconditionally, clearly and freely share such consent with the Promoter to be involved in any Post Winning Publicity. For clarity, such consent may be freely withdrawn by the prize winners at any time.


8.3.          In connection with the processing of their personal data within the Prize Promotion, the Participants have the following rights arising from the GDPR:


·         the right of access to personal data including right to request a copy of personal data;

·         the right to rectification (the Participant has the right to have his/her inaccurate personal data corrected or to have incomplete personal data completed without undue delay);

·         the right to deletion (the Participant has the right to have his / her personal data deleted without undue delay, if one of the legal grounds is given);

·         the right to restrict processing;

·         the right to data portability (in cases stipulated by law, the Participant has the right to obtain his/her personal data provided to the Promoter in a structured, commonly used and machine-readable format, and the right to pass this data to another data controller);

·         the right to object to the processing;

·         the right not to be the subject of any decision based solely on automated processing.


8.4.          The Participant has furthermore right to complain to the Information Commissioner (ICO). Details of how to file a complaint can be found on the ICO website at or by calling their helpline on 0303 123 1113.


8.5.          Questions, comments or requests concerning the personal data processing are welcomed and should be addressed to .


9.      GENERAL


9.1.          No third party or bulk entries.  Entries via third parties or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified.  If it becomes apparent that a participant is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the Promoter using identities other than their own or any other automated means in order to increase that participant's entries or otherwise acting in violation of these terms, these participants will be disqualified, and any prize entitlement will be void.


9.2.          The Promoter will not accept:

a.           responsibility for entries that are late, incorrect, illegible, incomplete, defaced, corrupt, lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, hardware or software failure of any kind or any other reason; or

b.           proof of transmission as proof of receipt of entry to the Prize Promotion.


9.3.          The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this Prize Promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any participants or third parties but will use all reasonable endeavours to avoid consumer disappointment.


9.4.          The Promoter may not be held liable for any damages deriving from the use or enjoyment of the prizes. 


9.5.          The Promoter reserves the right to proceed with any verification in order to ensure the compliance of the participations. It reserves the right to suspend or annul any participation that it reasonably believes is fraudulent or not in compliance with these terms and conditions, even after designation of the winners.  


9.6.          Entry into the Prize Promotion is at the participant’s sole risk. To the extent permitted by law, the Promoter does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by participants or any third parties arising out of or in connection with the Prize Promotion or accepting a prize. The Promoter further disclaims liability for any injury or damage to any participant or any other person relating to or resulting from participation in this Prize Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter's liability resulting from its negligence or fraud.


9.7.          The Promoter accepts no responsibility for system errors or other issues that may result in disruption to, lost, delayed or not received entries or Winner Notifications. The Promoter will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise.

9.8.          All brands and names of the products mentioned herein or on any communication support referring to this Competition remain the exclusive property of their holder.


9.9.          This Prize Promotion is in no way endorsed, sponsored, administered by or associated with Facebook or Instagram.


9.10.      By entering this Prize Promotion you agree to release Facebook and Instagram from any liability arising out of connection with the Prize Promotion.


9.11.      The Promoter must either publish or make available information that indicates a valid award took place. To comply with this obligation, the county of the prize winners will be made available to anyone who requests it by emailing within 3 months of the closing date. Participants may request their county is not published in the event they win by emailing . In such circumstances, the Promoter must still provide the county of the Winners to the Advertising Standards Authority on request.


9.12.      These terms and conditions shall be governed by the laws of England and Wales, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.