Skip to main content

Scented Oils Support

Here are the answers to some of your most common questions about our scented oil products.

We strive to minimize our impact on the planet in a variety of ways:

  • Made with responsibly sourced natural ingredients
  • 44% reduction in plastic by weight in our twin refill packs and a 52% reduction in plastic by weight in our triple refill packs (compared to traditional Air Wick items).
  • The cardboard in our packaging is 100% recyclable

Yes. On the top of the unit there is a revolving button control:

  • Smallest marking = minimal intensity 
  • Largest marking = maximum intensity

The scented oils are recommended for use in the kitchen, office, living room and are also suitable for hallways.

  1. Remove the plastic cap from the fragrance bottle. 
  2. Firmly insert fragrance bottle into the underside of the plug diffuser unit, until a 'click' can be heard. Ensure the fragrance bottle is kept vertical at all times. 
  3. Plug the assembled unit into an available socket and enjoy the fragrance!

Quick Help

Email: Consumer.Relations-ukroi@rb.com

Call: +44 (0)1753 506 800

Mail: RB UK

          Wellcroft House

          Wellcroft Road

          Slough

          Berkshire SL1 4AQ